It is so important to read legitimate reviews before booking any of your wedding professionals. You only have one shot at getting your perfect day perfect and surrounding yourself with a quality team is crucial.
Don’t just rely on the reviews on the website of the business. They are only going to put the “good ones” there. Check reputable sources like Google Reviews, Facebook Reviews and sites such as ABIA and Easy Weddings to see what other past couples are saying about the experience.
Check the Facebook page of the business. Do they have reviews available? If not, that is a sign that something might be wrong. Why? Because reviews on Facebook are on by default, so a business owner has to go in and manually turn off the ability for customers to leave a review. There may be a legitimate reason for this, but it does raise the question why they would turn off reviews from clients.
Also, consider how long the company has claimed to be in business against how many old Google Reviews they have. Check the dates the reviews have been left. If they are all very new, there is a possibility all the old negative reviews have been cleared out by shutting down that particular Google account and opening a fresh one. Trust me, we’ve seen this happen!
It’s always great to see positive reviews, but take the time to sort the reviews by lowest first to see what is being said and why they may have received such a low review.